SoftTouch Technology
SoftTouch: A Point of Sale System Built for Hospitality
A point of sale system is a must-have for any business in the hospitality industry. Modern POS systems go beyond simple transactions, helping with orders, inventory and more. Now, you can invest in a POS system built for your small businesses — and built for hospitality specifically
This POS system for small business is ideal for restaurants and bars, upscale dining, yogurt and ice cream shops, coffee houses and cafes, nightclubs and bars, delis and cafeterias, pizzerias and more.
Benefits of a SoftTouch POS System for Hospitality
A SoftTouch POS system built specifically for hospitality, such as restaurants, combines hardware and software to make orders run smoothly. Servers and customer service staff, for example, can take an order with a restaurant POS which is then sent to the kitchen. When the customer is ready to pay, the order information is already in the system.
SoftTouch systems are easy to use, especially when they our touchscreen devices. That means that all employees can pick up a restaurant POS and navigate it intuitively, making service faster and helping with productivity. A restaurant-specific point of sale system is also ideal for flexibility. Instead of having to work out added items or split checks on paper, staff can make changes using the POS. This is more accurate and faster which keeps customers coming back.
You can also take more payment types with a hospitality SoftTouch POS system, including chip cards, contactless payment, and mobile wallet. This additional flexibility ensures you’re meeting the needs of all your customers.
Finally, a hospitality POS system is great for reporting, analysis, and inventory control. You can use your POS system to monitor sales, profits, expenses and stock, giving you the data you need for business decision making.
Using the SoftTouch POS System for Hospitality
The SoftTouch POS system is made with hospitality in mind. It offers comprehensive functionality to power your business, with customer-facing benefits and management and delivery options.
Customers will enjoy tabletop ordering, kiosk ordering, mobile ordering, and integrated online ordering. It’s easy to integrate loyalty and gift card functionalities into the SoftTouch system, and even page customers when their orders are ready.
Business owners will appreciate various hospitality system modes, including counter service, table service, drive thru, take out, and delivery. The SoftTouch system shifts with your business needs. Delivery functions include mapping, address autofill, Caller ID, driver management, and delivery boundaries.
You can schedule employees with SoftTouch, manage cash, use a mobile dashboard for reporting, complete tip sharing, and even run employee contests. Liquor dispenser integration, and pre-authorization for bar tabs, will be of great use for companies offering bar service.
The POS system is complete with stock count, food costing integration, and predictive forecasting for hosts.
This POS system for small business is ideal for restaurants and bars, upscale dining, yogurt and ice cream shops, coffee houses and cafes, nightclubs and bars, delis and cafeterias, pizzerias and more.
Want to learn more about SoftTouch and how it can help your business? Get in touch for a consultation! Contact us today for more information.
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Online Ordering with SoftTouch
These days, a lot of diners are in a hurry and simply want to place a takeout or delivery order without fuss or having to talk on the phone — or even to come into a restaurant! When you integrate online ordering into your hospitality business and its point of sale system, you’re well on your way to generating more revenue.
Whether diners are specifically looking to order online or are browsing your website and happen to find an online ordering option, the internet holds a lot of possibility. It’s important to ensure that any online ordering option you have is effective, efficient, and reliable.
Using SoftTouch Online Ordering
DineBlast Online Ordering, available with your SoftTouch POS system, makes e-commerce easy. It instantly turns your POS menu into an online ordering system for your diners, who can place orders for delivery or pickup. You can build this right into your existing website, or you can customize SoftTouch to create an all-new website.
The online orders that come through DineBlast are automatically included in your SoftTouch POS system without additional effort. You will enjoy the same reporting, metrics, and data-based decision-making as you do with any other sale, while expanding your customer base.
Even better, DineBlast uses your existing payment processing merchant account, so you don’t need to pay any additional transaction fees for online orders.
The system is easy to use, even easier to update, and optimized for mobile devices. You can set up specials, highlight the most popular items, and automatically prompt diners for side items and order modifiers. Your customers can create future orders by calendar date and time, so they can get ahead of their hunger.
Payment options include credit card processing, coupons, and SMS and email-based ordering backup.
The Benefits of Online Ordering
When your online visibility increases, you are more likely to make sales and expand your customer base. How many customers do you think have scrolled through your website with no way to order? How many have missed out on your restaurant simply because you don’t have a website with menu information? Now, when diners are looking for a place to eat, your business will be there, ready, and able to provide a great meal.
Online ordering with a system like SoftTouch also greatly reduces the chance of human error. When people call orders in, there can be communication challenges that lead to the wrong items. People might be surprised by a final price, or the kitchen staff might not understand a paper-based order. When you integrate online ordering with your existing POS system, everything is easily understood, accurate, and presented to the customer with full price transparency.
With a system like SoftTouch, customer satisfaction and loyalty improve. Staff, too, can spend less time taking orders and more time keeping diners happy.
Ready to learn more about SoftTouch? Contact us for more information.
How Table-side Payments with SoftTouch Can Change Your Business
What is table-side payment and how can it help your business succeed? Today’s technology is making hospitality faster and more convenient for everyone, even outside of fast-food restaurants. A point of sale system offering mobile credit card processing allows customers more flexibility and a better experience.
The Benefits of Table-side Payment with SoftTouch
A point of sale system that includes credit card payment processing at table-side sets your business apart from others who have not invested in this modern technology. Instead of having to line up to settle the bill at the end of a meal, customers can stay relaxing in their seats while you bring the POS system to them. They have more time to enjoy your location, chat with friends, and build good memories, which will keep them coming back.
SoftTouch Table-side POS systems go beyond just credit card processing. They are powerful systems for management and inventory, which is critical in restaurants. When customers order and pay at the table using an integrated system, their orders are immediately reflected in management systems so there’s no chance of selling a menu item that is out of stock.
There are fewer errors using SoftTouch table-side point of sale systems. Servers are not taking an order down on a notepad or remembering it in their heads, then transferring it to the order system. Instead, they can take the POS with them to each table and enter the order in real time. Accuracy improves, and customers are happier.
Each new seating at a restaurant is an opportunity to make more money. With table-side payments, there is faster food and drink service. Servers can move tables along quickly, without making people feel rushed to get up and join a payment queue. There’s less time spent waiting, and more turnover for more profit.
Ultimately, SoftTouch table-side payments save everyone time — both customers, and staff. When there is less time spent on dealing with payments, there is more time to spend attending to customers’ needs and making a truly great experience.
Using SoftTouch iPos
SoftTouch iPos is one of the solutions we offer to our clients. It’s a handheld solution made for table-side ordering and payment, and it integrates with the robust SoftTouch POS system. The system allows staff to access guest checks from both fixed workstations and mobile devices so they can manage more tables on the go.
To turn iPos into a table-side payment machine, simply attached a magnetic swipe reader and accept customer payments for convenience and speed. There is also a mobile card reader integration for mobile credit card processing.
Like other SoftTouch products, the iPos system is intuitive so staff do not need to spend much, if any time, in training. When you choose SoftTouch, you will see the benefits right away.
We are here to help you find the right table-side payment solution for your small business. Contact us today for more information.
What Are the Benefits of Using a Payment Processor?
There are many benefits of using a payment processor, but the most important one is that it makes online transactions more secure.
Payment processors use several security measures to protect your information, which helps to reduce the risk of fraud and identity theft.
Another benefit of using a payment processor is that it can help you save money on transaction fees. When you use a reputable payment processor, you can avoid paying the high transaction fees that come with using a credit or debit card.
Finally, payment processors can help to streamline your online transactions. You can keep track of all your transactions in one place, which makes it easier to manage your finances.
Are There Any Risks?
There are always risks associated with any type of online transaction, but the risks are relatively low when you use a reputable payment processor. Unfortunately, the cybercrime industry is projected to be worth over $10 trillion by 2025. So, it’s more important than ever before to maintain security on your eCommerce site.
The best way to reduce your risk is to choose a processor that offers a secure platform and has a good reputation. This will help make sure that you avoid problems in the future that you may have otherwise encountered.
How Can I Benefit from Working with a Professional?
A good processor will offer a secure platform, competitive rates, and excellent customer service. In addition, a professional can help you save time and money by streamlining your transactions.
You can avoid the hassle of dealing with multiple vendors, and you can focus on running your business. Additionally, when you work with a professional, you can be assured that your transactions will be processed quickly and efficiently.
Payment Processors Don’t Have to Be Complicated
It might seem difficult at first to understand payment processors, but it’s easier than you might expect it to be. Make sure that you keep the above guidelines in mind so you can avoid problems you may have encountered.
Looking for more information about how we can help? Reach out to us today to see what we can do.
